Pravia
AI Employee for SaaS Companies
SaaS teams drown in repetitive support questions about features, billing and setup. Pravia's AI employee is trained on your docs and help center, and answers users instantly — in the product, on the site, or in Telegram.
Key Facts
- •Answers questions about features, billing and setup 24/7
- •Reduces support ticket volume and response time
- •Works in the website widget, Telegram and API
- •Trained on your documentation, help center and changelog
What the AI employee can do
Answers questions about features, billing and setup 24/7
Reduces support ticket volume and response time
Works in the website widget, Telegram and API
Trained on your documentation, help center and changelog
Real-world examples
A user asks how to connect an integration — gets a step-by-step answer from your docs.
A customer asks about the difference between plans — the AI employee explains and suggests the right tier.
The support team focuses on complex tickets instead of routine questions.
Frequently Asked Questions
How much does an AI employee for this industry cost?
Free plan — $0 (1 AI employee, 5 knowledge sources, 50 AI responses/month). Paid plans: Starter $9, Pro $19, Business $49 per month. Overage: 1,000 additional AI responses for $5.
How fast can I launch an AI employee?
In 5 minutes: sign up, create an AI employee, upload documents (PDF, DOCX, Markdown) or connect your website, and embed the widget with one line of code.
What languages does the AI employee support?
The embedding model supports 100+ languages natively — the AI answers in the customer's language without extra configuration.
What happens when the AI doesn't know the answer?
The AI honestly says it doesn't know, and captures the visitor's contact details — you get a lead in Telegram instead of a lost customer.
Give your SaaS an AI employee
Train an AI employee on your docs — reduce support tickets and onboard users faster.
Create for free