Question 1

What is Pravia?

Accepted Answer

Pravia is an AI Employee platform powered by your company's knowledge. Connect documents, your website or other sources, and use your AI employee on your site, inside your company, with Telegram notifications about leads.

Question 2

What sources are supported?

Accepted Answer

Website, Sitemap XML, PDF, DOCX, Markdown and text. Your AI employee works from the connected knowledge sources.

Question 3

How do I get started?

Accepted Answer

Sign up for free, create an AI employee, connect knowledge sources (documents, website, or text), and pick an integration channel. No credit card required.

Question 4

What counts as an AI response?

Accepted Answer

One answer of the AI employee to one user message — that's 1 AI response. Knowledge search and internal processing are not billed separately.

Question 5

Where can I use my AI employee?

Accepted Answer

On your website (widget) or inside your company resources. Telegram, Email and webhook are the channels for receiving leads.

Question 6

How do I embed AI on my site?

Accepted Answer

After creating your AI employee, you get a JavaScript snippet to place before the closing tag. The AI widget appears in the bottom-right corner. The code is minified and doesn't affect load speed.

Question 7

How does Pravia answer questions?

Accepted Answer

Pravia finds relevant fragments from your knowledge sources and forms answers based on your data — not general knowledge.

Question 8

How do leads reach my CRM?

Accepted Answer

The AI employee collects the lead in the chat and — via webhook — automatically sends it to your CRM, n8n, Make, Zapier or any service that accepts POST JSON. Event lead.created, HMAC signature, delivery logs.

Frequently Asked Questions

Frequently Asked Questions

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