Building a smart chatbot from your existing documentation is simpler than you might think. With Pravia, the entire process takes just five minutes — no coding, no machine learning expertise, and no complex servers required. Here's the step-by-step workflow.
Step 1: Upload your knowledge documents
Pravia supports PDF, Markdown (.md), and plain text files. Simply drag and drop your files into the dashboard. The system automatically processes them: - extracts clean text without artifacts, - chunks content into logical semantic segments, - generates high-dimensional vector embeddings with local ONNX models.
There is zero manual tagging or data preparation needed.
Step 2: Configure assistant personality and branding
Set your assistant's name, welcome message, and response tone. Match the visual widget to your company brand — choose accent colors, fonts, avatar, and placement.
Step 3: Embed on your website with one script tag
Copy your unique JavaScript snippet and paste it right before the closing </body> tag on your website:
The widget appears in the bottom-right corner of every page, fully branded and ready to assist visitors 24/7.
Pro Tips for Maximum Answer Accuracy
- Use clear headings in your docs: Clear H2 and H3 structures help the RAG engine retrieve exact passages in milliseconds.
- Enable Telegram lead capture: When a customer asks for a quote or custom consultation, contact details are forwarded instantly to your Telegram channel.
- Keep documents fresh: Update pricing or policies whenever you need — Pravia re-indexes changes instantly without downtime.