Building a smart chatbot from your existing documentation is simpler than you might think. With Pravia, the entire process takes just five minutes — no coding, no machine learning expertise, and no complex setup required. Here's how it works.
Step one: upload your documents. Pravia supports PDF, Markdown (.md), and plain text files. Simply drag and drop your files into the dashboard. The system automatically processes them — chunking the text into manageable segments, generating vector embeddings, and building a searchable knowledge base. There's no manual tagging or structuring needed.
Step two: configure your bot. Set your bot's name, greeting message, and behavior preferences. You can customize the visual style to match your brand — colors, fonts, and layout.
Step three: embed on your site. Copy a single line of JavaScript and paste it before the closing </body> tag on your website. The widget appears in the bottom-right corner of every page, fully branded and ready to answer questions. That's it — your documentation is now an interactive assistant available to your customers 24/724/7.
For best results, we recommend organizing your documents with clear headings and structured content before uploading. Well-structured documents lead to more accurate answers and better search performance. You can always add, remove, or update documents later — the bot automatically re-indexes when you make changes.